Home Care Coordinator

Job Description

An established Home Care organization is looking for a full-time Coordinator to support their frum clientele in Brooklyn. The organization is a fully licensed and bonded home health care agency serving Brooklyn, Manhattan, Queens, The Bronx, and Staten Island, as well as a Fiscal Intermediary in most New York counties, and is the home care agency of choice for thousands of families. The ideal candidate will bring a deep understanding of the cultural and scheduling needs of the community, ensuring that clients receive compassionate, culturally sensitive care.

Responsibilities:

• Coordinate daily scheduling and assignments for home care staff.
• Serve as the primary liaison between clients, families, and staff to address service needs and ensure a positive experience.
• Resolve scheduling issues, including special considerations for Shabbos and holidays.
• Maintain accurate client and caregiver records per LHCSA regulations.
• Use HHAeXchange software for scheduling, documentation, and client data management.
• Provide assistance with onboarding and training new staff members as needed.
• Work collaboratively with the team to improve client services and address any concerns.

Qualifications:

• Prior experience in healthcare coordination, preferably with the frum community.
• Speaking Yiddish is a plus
• Familiarity with HHAeXchange
• Strong organizational skills, with the ability to manage multiple tasks effectively.
• Excellent communication skills and cultural sensitivity to serve the community effectively.
• Ability to work independently and within a team, adapting to flexible scheduling needs.