Senior Property Maintenance Manager

Job Description

A well-established real estate management company is seeking a Senior Property Maintenance Manager to oversee the maintenance and physical operations of a large mixed-use portfolio in New Haven, including multifamily residential buildings, some retail spaces, and parking facilities. This is a hands-on leadership role ideal for someone with a strong maintenance and construction/renovation background who can take ownership of day-to-day operations, lead a maintenance team, and ensure properties are maintained to a high standard.

Responsibilities:

• Oversee the day-to-day maintenance operations across the portfolio
• Manage and supervise 10–15 maintenance technicians
• Ensure properties maintain a strong physical appearance, cleanliness, and curb appeal
• Conduct regular site visits across New Haven to monitor work quality and property conditions
• Coordinate and oversee repairs, renovations, and improvement projects
• Obtain bids from vendors and contractors, review proposals, and manage project costs
• Ensure maintenance work is completed efficiently and cost-effectively
• Monitor purchasing and expenses to ensure proper use of company resources
• Handle hands-on maintenance when necessary
• Work closely with the property management office regarding tenant concerns, rent collection coordination, and property operations
• Utilize AppFolio and other technology platforms to manage maintenance operations
• Ensure appropriate use of company credit cards and purchasing procedures
• Assist with snow operations, including use of company vehicles equipped with plows
• Other duties as assigned

Qualifications:

• 2–4+ years of experience in property maintenance, facilities management, or construction management
• Strong hands-on maintenance background
• Experience overseeing maintenance teams and vendors
• Familiarity with construction, renovations, and capital improvement projects
• Experience with property management software (AppFolio preferred)
• Strong organizational and leadership skills
• Ability to take initiative and drive operational improvements
• Professional demeanor with a strong focus on customer service and property presentation
• Valid driver’s license