Dental Office Manager

Job Description

A well-established, primarily cosmetic dental office is seeking an experienced and organized Dental Office Manager to oversee daily operations and administrative functions. This is a senior-level role requiring strong leadership, attention to detail, and the ability to ensure a smooth, efficient, and patient-focused office environment.

Responsibilities:

• Oversee and manage all daily operations of the dental office
• Supervise, schedule, and support office staff
• Manage patient scheduling and ensure optimal calendar flow
• Maintain and organize patient records, scanning, and reporting
• Handle payroll processing and administrative reporting
• Coordinate inventory, ordering of dental supplies, and equipment
• Ensure all equipment maintenance and updates are completed
• Ensure compliance with HIPAA and all relevant regulations
• Maintain a clean, safe, and professional office environment
• Communicate with dentist, assistants, labs, and vendors
• Address and resolve patient questions or concerns with professionalism
• Assist with hiring and onboarding of new staff as needed
• Submit insurance claims as a courtesy when applicable
• Develop and implement office policies and procedures

Requirements:

• 2-3 years of prior experience in dental or medical office management
• Strong leadership and team management skills
• Excellent organizational and time management abilities
• Strong communication and interpersonal skills
• Knowledge of dental terminology and procedures
• Experience with dental software and Microsoft Office
• Familiarity with billing practices and insurance submissions
• Understanding of HIPAA compliance and confidentiality standards
• Ability to multitask and problem-solve in a fast-paced environment
• High level of discretion when handling sensitive information