Medical Operations Assistant

Job Description

A busy adult medical practice is seeking a highly organized and professional Medical Operations Assistant to support the Operations Manager with both administrative and patient-facing responsibilities. This role is ideal for someone with a healthcare background who is comfortable balancing front desk coordination, backend administrative work, patient communication, billing support, and day-to-day office operations in a fast-paced medical environment.

Responsibilities:

• Assist the Operations Manager with daily office and administrative tasks
• Follow up with patients regarding appointments, documentation, and general inquiries
• Support medical billing and administrative workflows
• Handle front desk responsibilities and provide professional patient interaction
• Coordinate scheduling, confirmations, and email communication
• Perform backend office work including data entry, document management, and record updates
• Assist with operational and organizational tasks to ensure smooth office flow
• Provide general administrative and personal assistant support as needed
• Maintain professionalism, confidentiality, and strong communication with patients and staff
• Other duties as assigned

Requirements:

• Prior administrative or operations experience
• Strong organizational and multitasking skills
• Excellent communication and customer service abilities
• Comfortable working in a fast-paced office environment
• Proficiency in Microsoft Office, email communication, and basic computer systems
• Professional demeanor with strong attention to detail
• Prior experience in a medical office or healthcare setting
• Familiarity with medical billing, scheduling, or EMR systems
• Experience as a medical receptionist, patient coordinator, or administrative assistant