Bilingual Coordinator (Home Care)

Job Description

An established Home Care organization is looking for a full-time Coordinator fluent in Spanish to join their team in Brooklyn. The organization is a fully licensed and bonded home health care agency serving Brooklyn, Manhattan, Queens, The Bronx, and Staten Island, as well as a Fiscal Intermediary in most New York counties, and is the home care agency of choice for thousands of families. This role will focus on organizing and managing day-to-day activities, supporting home care staff, and ensuring that our clients receive the highest standard of care.

Responsibilities:

• Coordinate daily scheduling and assignments for home care staff.
• Communicate effectively with clients, families, and staff to ensure service needs are met.
• Handle inquiries, resolve scheduling issues, and provide follow-up on client care.
• Maintain up-to-date client and caregiver records in compliance with LHCSA regulations.
• Use HHAeXchange software to manage scheduling, documentation, and client data efficiently.
• Collaborate with other team members to streamline operations and improve service quality.

Qualifications:

• Prior experience in healthcare coordination a must.
• Knowledge of HHAeXchange
• Must be able to speak Spanish
• Strong organizational and multitasking abilities.
• Excellent communication skills.
• Ability to work well independently and as part of a team.