Medical Office Coordinator (Part-time)

Job Description

A new and growing mental health clinic in Downtown New Haven, CT is seeking a warm, organized, and personable Medical Office Coordinator to become the face of the practice. Specializing in psychiatry, therapy, the practice is looking for someone who genuinely enjoys interacting with people, thrives in a patient-focused environment, and can help keep the office running smoothly. This is an excellent opportunity for someone looking for a flexible part-time schedule while making a meaningful impact on patients’ lives.

Responsibilities:

• Greet and check in patients with professionalism and compassion
• Answer phones, emails, and respond to patient inquiries
• Schedule appointments and manage provider calendars
• Verify insurance eligibility and assist with insurance-related questions
• Maintain accurate patient records within the Electronic Health Record (EHR) system
• Process intake paperwork and patient documentation
• Coordinate communication between patients and providers
• Maintain an organized and welcoming office environment
• Assist with administrative and office management tasks
• Handle confidential patient information in accordance with HIPAA guidelines
• Other duties as assigned

Requirements:

• Previous office administration, receptionist, or office management experience preferred
• Exceptional interpersonal and customer service skills
• Friendly, professional, and compassionate demeanor
• Strong organizational skills with excellent attention to detail
• Comfortable using computers and learning new software
• Experience with EHR systems is a plus
• Experience working with health insurance providers and insurance verification is a plus
• Medical office, behavioral health, psychiatry, therapy, or healthcare experience is preferred but not required
• Ability to multitask in a fast-paced environment